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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to Chartwells Catering at Florida Gulf Coast University
Chartwells Catering has an exceptionally experienced staff that is dedicated to your every catering request. We can customize any menu idea to meet your needs and budget. Our full-service catering is available with a variety of service styles to include receptions, buffets, plated meals or just a snack. All events are artistically prepared, beautifully presented and served with a gracious attention to detail.
All request can be sent to the catering director at matthew.connetta@compass-usa.com or submitted through the catering website at www.fgcu.catering.catertrax.com. The catering website allows you to create your own profile to place orders online at your convenience. You can also use the website to track payments, place the same order from a previous order or gather ideas from the suggested menus listed.
A form of payment (purchase order or credit card) is required three business days prior to the event date for all campus orders. If form of payment is not received three business days in advance, the event is subject to cancellation. We ask that contracts be paid in full within one business day following receipt of your final invoice. Customers outside Florida Gulf Coast University are required to pay a deposit of half the total cost of the event two weeks prior to the event date. The remainder must be paid in full upon delivery of the event.
We request all orders are received 7 days in advance. Any event within those 7 business days will need to contact the catering director for scheduling and may incur an additional service fee to accommodate the last minute request.
Cancellations can be made up to 7 business days prior to the event without any additional fees. If the event is within the 7 business days, please contact the catering director to confirm that the event can be canceled and if there will be any fees applied.
Final guest count is required 7 business days prior to event. This count will serve as the guest count billed, unless additional guest are added, in which case the higher count will be the count billed.
All events are priced with a 2-hour length of service, except for dinners which are 3 hours, from start time. Any event longer than the two hours will incur additional service fees at $45.00 per hour.
All catering orders, except pick up service, include delivery, set up and take down. They also include table linens for the food and beverage listed on the contract, any paper service wares needed for your order, I.E. cups, plates, silverware & napkins. Use of “Green Event” plastic wear is available upon request for no additional charge. China service is available for a rental fee. Please contact the catering office for further information.
All events in the catering guide are priced for server set up and take down. If your event requires attendant service during your event the rate is $45.00 per hour per server. The catering office will be able to let you know the recommended amount of coverage based on your event.
Weekend events may require a minimum. Please check with the catering office.
Special diets are accommodated upon request. We kindly request that your needs be submitted as soon as possible.
Bartenders and alcohol service is available. Please check with the catering office for details.
Please reserve space, technology and any tables or chairs you may need for your event by contacting Campus Reservations at rmsched@fgcu.edu.
